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MONJEZ.

Privacy Policy

Effective Date: Februrary 9, 2026

1. Introduction

Monjez ("Company", "We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://monjez.com, use our SaaS products, strategy calls, digital workflows, or subscription services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We utilize Supabase (PostgreSQL) for secure data storage. We collect information in the following ways:

A. Personal Data

You may provide us with "Personal Data" when you book a strategy call, purchase a digital product, or subscribe to our maintenance services. This includes:

  • Identifying Information: Application name, email address (support@monjez.com), phone number, and physical address (if billing requires).
  • Payment Data: We use Freemius to process payments. We do not store your credit card information on our servers. All payment data is handled by Freemius in compliance with PCI-DSS standards.

B. Usage Data & Analytics

We use Google Analytics 4 (GA4) and Meta Pixel to understand how you use our website. This data is anonymized and includes:

  • Browser type and version.
  • Device information.
  • Pages viewed and time spent on pages.
  • Referral sources.

C. AI System & Inputs

When you use our Custom AI Systems or Digital Workflows:

  • Input Data: Text, documents, or data you feed into our AI tools.
  • Output Data: The AI-generated results.
  • Note: We do not use your proprietary business data to train our public models unless explicitly agreed upon in a simplified Enterprise license.

3. How We Use Your Information

We use your data to:

  1. Provide Services: Deliver strategy calls, automated workflows, and maintain your AI infrastructure.
  2. Process Transactions: Securely process payments via Freemius.
  3. Improve Products: Analyze user behavior to optimize our AI systems and website performance.
  4. Communication: Send you operational updates, invoices, and support responses.
  5. Marketing: If you opt-in, we use Webhooks and Meta Pixel to deliver relevant content and advertisements.

4. Disclosure of Your Information

We do not sell your Personal Data. We may share information with:

  • Service Providers: Third-party vendors who perform services for us (e.g., Supabase for hosting, Freemius for payments, Calendly for booking).
  • Legal Requirements: If required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, sale, or asset transfer.

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Account Data: Retained while your subscription is active.
  • Transaction Records: Retained for 7 years for tax and accounting purposes.
  • AI Inputs: Retained for 30 days for processing and debugging, then deleted, unless otherwise configured in your custom Enterprise plan.

6. Security of Your Information

We use administrative, technical, and physical security measures, including encrypted Supabase storage and SSL protocols, to protect your personal information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are intended for businesses and professionals. We do not knowingly collect data from children under 18.

8. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data.
  • Correction: Request that we correct any information you believe is inaccurate.
  • Erasure: Request that we delete your personal data ("Right to be Forgotten").
  • Opt-Out: Opt-out of marketing communications.

To exercise these rights, please contact us at support@monjez.com.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience.

  • Essential Cookies: Necessary for the website to function.
  • Analytics Cookies: GA4 cookies to track website usage.
  • Marketing Cookies: Meta Pixel cookies for ad targeting.

You can choose to disable cookies through your browser settings.

10. Third-Party Websites

Our website may contain links to third-party sites (e.g., Calendly). We are not responsible for the privacy practices of these external sites.

11. Changes to This Privacy Policy

We may update this policy from time to time. The "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: support@monjez.com
  • Company Name: Monjez